Shipping & Returns

Returns Policy

You may return most new, tagged, unopened items within 30 days of delivery for a full refund. 

You should expect to receive your refund within 5-7 business days once we receive your return.  

If you have any questions or concerns, please contact us at or call us at 423-622-6177 ext. 3333.


At this time, shipping is unavailable.  You may pick up your order in the store or we may deliver your order to your child.  At checkout if you want your item delivered, please specify your child's name and grade in the "Order Comments" section.  You will receive an email when your order is available for pick up.